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Service for KOSTAL system operators (end customer - private or commercial)

Your concerns are always in the right hands

If you are a system operator (end customer - private or commercial), always contact your installer first if you need service. Find out more!

You can find your local KOSTAL installer here.

You are welcome to contact KOSTAL Solar Support on the following topics:

Questions about the KOSTAL monitoring tools (Solar App, Solar Portal)
Questions about the KOSTAL warranty (Smart Warranty activation)
Questions about your KOSTAL Solar Terminal user account

And this is how it works: You can contact us directly via the KOSTAL Solar Terminal and create a ticket. To do this, log in with your user data (identical login data that you use to access your system in the KOSTAL Solar Portal) and click on the "Service Centre" tile.

Don't have a user account yet? You can create one quickly and easily here.

What is the KOSTAL Solar Terminal? Find out more here.