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KOSTAL installer portal - successful together

Anyone who buys a solar energy system expects quality and performance. We provide our partners with reliable marketing and sales support, service and support as well as practical training at all times - quickly, comprehensibly and personally.

Marketing & sales support

Everything for your everyday business with KOSTAL

Solar Plan

Planning photovoltaics: System design made very easy with the KOSTAL Solar Plan

KOSTAL Solar Plan

Training & onboarding

Perfectly prepared for a successful start with KOSTAL

KOSTAL Solar Academy

KOSTAL Solar Academy: Seminars and webinars

KOSTAL Solar Academy

Start certified installer

Take part: KOSTAL programme for certified installers

Become a certified installer

Service & Support

Reliable help and solutions for your day-to-day work with KOSTAL

Sellers

Wholersale overview: You will find the wholesaler you trust here

Wholesale overview

Service and Support

KOSTAL Service Centre - your request professionally handled

Service and Support

Service tutorials

The KOSTAL video tutorials make it very easy to install inverters

Video tutorials

Photovoltaic planning

Our free KOSTAL Solar Plan software simplifies the inverter layout process.

KOSTAL Solar Plan: inverter layout made easy

Just enter the system data and individual customer data and receive a recommendation for a KOSTAL inverter tailored to the solar system you're planning. All solar and hybrid inverters are taken into account.

The customer's power consumption is also considered and, using standard load profiles, the potential for self-consumption and self-sufficiency is indicated.

To the KOSTAL Solar Plan

KOSTAL Solar Terminal - your centralised access to all applications

One access, many possibilities: The KOSTAL Solar Terminal is your central access platform for planning, service and administration. You can access KOSTAL applications quickly, securely and with just one click.

KOSTAL Solar Terminal

The KOSTAL Solar Terminal is the central entry point for your everyday commercial use of KOSTAL. From here, you can easily access all other central KOSTAL applications with just one click.
The KOSTAL Solar Terminal can be used by system operators (private and commercial) as well as business customers (installers or specialist dealers).

The following applications are available:

  • KOSTAL Solar Webshop
  • KOSTAL Solar Portal
  • KOSTAL Solar Plan
  • KOSTAL Service Centre
     

More about KOSTAL Solar Terminal

More about KOSTAL Service Centre

To KOSTAL Solar Terminal

Service Code

The service code (formerly PARAKO code) for PLENTICORE and PIKO IQ inverters can be used to adjust the system-specific switch-off limits according to the grid operator's requirements. As the system operator is not permitted to change the settings on the inverter, access to the settings on the web server (for PLENTICORE and PIKO IQ) or the parameterisation software (for PIKO 4.2 - 36) is protected by a personal password. As an installer, you can find this service code in your user account (under "My profile") of the KOSTAL Solar Terminal.

  1. If you are already registered as a user in the KOSTAL Solar Terminal, you can view your service code in your profile at any time. Please note that you need the "Installation" role for this. If you are not yet registered as an installer, please ask your company's admin to assign you the appropriate role.
  2. Your company is already registered as a customer in the KOSTAL Solar Terminal and you would like to register as an employee? Then please contact the administrator in your company. They will invite and add you as an employee. Please note that you will be assigned the "Installation" role. In this way you will receive your personal service code.
  3. If you and your company are not yet registered in the KOSTAL Solar Terminal, please register your company for the KOSTAL Solar Terminal for the first time. With this registration, you become the administrator for the KOSTAL Solar Terminal within your company and can add other people within your company to the KOSTAL Solar Terminal with an invitation. To view the service code in your profile, the role "Installation" must be assigned.

To the KOSTAL Solar Terminal

Complaints

You can submit a complaint outside our hotline opening hours. Please complete the questionnaire and send it to us, together with the log data, as an attachment to our contact form. If the inverter isn't included in our free KOSTAL Solar Portal, please interrogate the log data from the device.

Great news: Your request will be treated as a priority.

To the log data quick guide

KOSTAL Solar Academy

Webinars

KOSTAL Solar Academy: Seminars and webinars

To the webinars

Tutorials

The KOSTAL video tutorials make it very easy to install inverters

To the tutorials